No carrier owns us — we sell to both
Speed, price, contract, English support, and what carriers don't tell you.
Every comparison site on Thai Google is owned by a carrier or sells leads to one carrier. We sell leads to both — which means we have zero incentive to lie about either.
Either carrier at THB 499–599 — pick the one with coverage at your building. Asymmetric is fine.
AIS Symmetric (1Gbps/1Gbps) often wins. True FTTR if you have 4+ rooms.
AIS PLAYBOX bundle is hard to beat — Thai channels in one bill.
True Combo Max (SIM + fiber + 7-Eleven coupons) usually beats AIS if you don't already have AIS Mobile.
Here's how the two biggest carriers stack up on the things that actually matter to a foreigner setting up home internet in Thailand. Prices in ฿ are current-promo entry points and move monthly — confirm your address's live deal on LINE.
| What matters | True | AIS Fibre |
|---|---|---|
| Advertised speed | 300 – 1000 Mbps | 300 – 1000 Mbps |
| Entry price | ฿499 (300/300) | ฿499 (300/300) |
| Upload | Mostly asymmetric | Symmetric option (1Gbps up) |
| English support | Limited (1242) | Limited (1175) |
| Signature bundle | Combo Max (SIM + 7-Eleven) | PLAYBOX Thai TV |
| Contract | 12–24 months | 12–24 months |
| Coverage | Largest fiber footprint | Strong, varies by building |
| Install documents | Passport + visa/lease + Thai number | Passport + visa/lease + Thai number |
Neither is universally "better" — the winner is decided at your exact address. See True plans explained in English for the full True breakdown.
Both carriers price around the same anchor points, so the decision rarely comes down to headline price — it comes down to upload, bundles and coverage. Rough tier map:
| Tier | Typical speed | True | AIS Fibre |
|---|---|---|---|
| Entry | 300 Mbps | ฿499 | ฿499 |
| Standard | 500 Mbps | ฿599 | ~฿599 |
| Fast | 1000/500 Mbps | ฿699 | ~฿699 |
| Premium / bundle | 1000 Mbps + extras | ฿859–899 | ~฿899 |
The real ฿ difference shows up in what's bundled at ฿700+ (True's SIM + coupons vs AIS's Thai TV) and in promo timing. We map the exact equivalents for your address so you're comparing like for like, not marketing headlines.
One more thing on price: the cheapest advertised tier isn't always the cheapest over a two-year contract once you factor in promo periods, router fees and early-termination terms. We compare the real total cost, not just the headline monthly number.
Let's be blunt: neither True nor AIS has strong in-house English support. Both call centers (True 1242, AIS 1175) operate mainly in Thai, and both bills arrive in Thai. That's not a knock on either carrier — it's simply the market. It's also the entire reason an independent, English-speaking reseller exists: we bridge the language gap at sign-up and for day-to-day issues, and we earn the same commission from either carrier, so our comparison has no bias. Comparison-in-English is the value — not a claim that one carrier speaks better English than the other.
If you work from home — video calls, uploading to the cloud, editing shared files, pushing code — upload speed matters as much as download, and this is where the carriers genuinely differ. AIS Fibre's symmetric plans (up to 1Gbps up) often win for heavy WFH and content creators. True's plans are mostly asymmetric (fast down, slower up), which is perfect for streaming but can bottleneck large uploads; True's answer for demanding multi-room setups is FTTR. Tell us what your workday looks like and we'll point you to the one that won't drop your calls.
The single biggest myth is that one carrier is "better" everywhere. In reality, many Bangkok condos are pre-wired for just one carrier, and a house on the next street may only have the other. Coverage is decided at your exact building, not by district or brand. That's why we check both True and AIS at your specific address before recommending anything. For the full picture on how condo and house installations differ, see the complete expat guide.
On a lease under 12 months a fixed contract may not fit — a no-contract 5G pocket WiFi or the shortest-term plan is usually smarter. We'll steer you away from an early-termination trap.
Multi-room houses benefit from True FTTR or a strong mesh setup. Coverage and whole-home WiFi matter more than headline price here.
Prioritise a stable wired line and low-latency backhaul over raw Mbps. Either carrier works; we advise based on your building and servers.
AIS symmetric (1Gbps up) keeps calls and cloud uploads smooth. If you have several people working in different rooms, True FTTR is the alternative.
Simplest and cheapest wins: the ฿499–599 entry tier on whichever carrier covers your building, with an English hand-holding on setup and the first bill.
Not sure which profile you fit? See AIS Fibre in English, the True plans breakdown, or just send your situation on LINE.
Both True and AIS Fibre sell on 12 or 24-month contracts. The 24-month term is usually a few hundred baht per month cheaper, but it carries a bigger early-termination fee if you leave Thailand — or switch carriers — before it ends. For a foreigner whose visa or job length is uncertain, the 12-month term is often the safer bet even at a slightly higher monthly price. When your contract does end, moving to the other carrier is straightforward: we help you time the switch so there's no overlap fee and no gap in connectivity. If you already know you're leaving within a year, tell us up front and we'll steer you to a short-term or no-contract 5G option instead of locking you into a fee you'd later have to pay out. That kind of honest, un-pressured advice is the whole point of comparing through an independent reseller rather than a single-carrier shop.
Hi! Please compare True + AIS Fibre at [my address]. I care most about [speed / price / upload / Thai TV / English support].
Chat on LINE — English OKtrue-fiber.com is an independent reseller of True Online and AIS Fibre services in Thailand. We are not affiliated with, endorsed by, or owned by True Corporation Public Company Limited or Advanced Info Service Public Company Limited. We earn a fixed commission from the carrier you choose. Commission rates are identical across carriers, which ensures our recommendations remain neutral. Pricing shown is the current published rate; carriers update promotions monthly. All trademarks belong to their respective owners. LINE communication may be subject to LINE Corporation's terms of service.